Recent Projects
About Me.
An established architect and designer with 15+ years of experience across several industry sectors including technology, healthcare, telecom, travel, hospitality, retail and e-commerce.
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Highly proficient in UX design strategy, information architecture, research methodologies and prototyping tools.
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Proven experience managing teams, leading projects and implementing workflow processes within technology organizations.
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Produced key design deliverables including whiteboard solutions, personas, information architecture, user flow diagrams, site maps, wireframes and alignment maps to include journey maps and service maps.
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Experience defining solutions that effectively meet WCAG/A11Y compliance and accessibility guidelines through effective planning, layout and design.
Education
Masters, Graduate June 2013,
Masters of Liberal Studies (MLS)/ Behavioral Science Concentration
Southern Methodist University
Dallas, TX
Bachelors of Fine Arts, 2005
B.F.A /Interactive Media Design
Art Institute of Atlanta
Atlanta, Ga
Graduate, September 2022
Divergence Academy
Dallas, TX
Data Science Immersive Certificate
Current Employment - iOpen Technologies 2023 - Present
Working with enterprise, retail, and consumer applications to provide product strategy in support of business goals and objectives while advocating for end users throughout the project lifecycle as prescribed by user-centered design methodologies.​​
As a Senior Information Architect,
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Collaborates with stakeholders, product owners, project managers, business analysts, creative, visual design, development, quality assurance and delivery teams to create the user experience and any required documentation needed for bring high quality experiences
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Assists in planning and conducting user research to provide actionable insight and recommendations that inform critical design decisions for current and future projects
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Supports the identification and definition of business goals and key performance indicators for the digital experience
As a Lead UX Designer, ​
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Advocates for the end user throughout the project lifecycle and firmly practices the user-centered design methodology
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Mentors and coaching junior team members aligning UX efforts cross projects, ensuring existing and future user
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experiences are maintained and continually optimized
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Supports product style and component libraries to ensure any creative or other visual elements that impact the user experience, meet or exceed the needs of our users and best practices.
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Establishes end to end product support to deliver low to high fidelity, dev ready solutions